Pool Supplies has created this privacy policy to demonstrate our commitment to the privacy of the users of our websites. Please read the following to learn more about our privacy policy, and how we treat personally identifiable information collected from our visitors and users.
Cookies
The Pool Supplies website uses cookies to help improve your shopping experience. These cookies are crucial to the functioning of the shopping cart system. Cookies are also used to monitor visitor trends which we use for marketing purposes. At no time do we collect any personal information through the use of cookies. By using this site, you automatically agree to the use of cookies.
What this Privacy Policy Covers
This privacy policy covers Pool Supplies treatment of personally identifiable information collected by Pool Supplies through a website owned and operated by Pool Supplies Limited
Collection and Use of Personal Information
You can visit the websites of Pool Supplies without revealing any personal information. However, Pool Supplies needs certain personal information if you wish to purchase our products, receive the Pool Supplies newsletter, or use certain Pool Supplies services.
Where required, this information may include your personal contact information and/or your company contact information. Pool Supplies will use this information to reply to your inquiries, to provide you with requested products and services, to complete any online purchase, and furnish you with updates with regards to any enquiry or purchase made through our website.
By accessing the services of Pool Supplies and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.
Collection and Use of Non-Personal Information
Pool Supplies automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. Pool Supplies may use this information to alter our marketing strategy and analyse visitor trends. This information may also be monitored by third parties instructed to work on behalf of Pool Supplies such as Analytics services.
Information Sharing and Disclosure
When placing an order on our website, we will need to share your personal information with third parties in order to complete and process your order. This will include passing your details to our couriers to arrange delivery of your goods, and also passing your details through our Payment Gateway and our processing partner Sagepays 128-Bit Secure Server.
Consent
If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to Pool Supplies.
Payment Security
We consider the security of your payment details of highest priority. When entering your card details onto our website, this is done by means of an iFrame connected directly to the SagePay Server with a 128-Bit Secure Connection. At no time does Pool Supplies have access to your credit card details - nor do we store them on our server.
3D Secure checks are provided by 'Verified by Visa' or 'Mastercard Securecode' depending on your card issuer, and furthermore offer both you the customer, and us the retailer greater protection against card fraud.
Data Storage
Pool Supplies will retain your personal information on our server only as long as necessary to fulfill the purposes identified above or as required by law. This personal information includes your name, address, emails and contact details, as well as any previous order history. It does not include your payment card details, Pool Supplies does not have access to your payment card information at any time.
Changes to this Privacy Policy
Pool Supplies may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of Pool Supplies websites after any such amendments signifies your acceptance thereof.